A study published in the Journal of the American Dietetic Association shows that people report that they view nutrition labels more often than they actually do. In a simulated grocery shopping exercise, 203 participants observed 64 different grocery products displayed on a computer monitor. Each screen contained three elements, the well-known Nutrition Facts label, a picture and list of ingredients, and a description of the product with price and quantity information.
These three elements were presented so that one third of the participants each saw the Nutrition Facts label on the left, right, and center. Each subject was asked whether they would consider buying the product. Participants were aware that their eye movements would be tracked, but unaware that the study focus was nutrition information. Using a computer equipped with an eye-tracking device, University of Minnesota researchers observed that most consumers view label components at the top more than those at the bottom. Further data suggest that the average consumer reads only the top five lines on a Nutrition Facts label.
Self-reported viewing of Nutrition Facts label components was higher than objectively measured viewing. In fact, 33% of participants self-reported that they almost always look at calorie content on Nutrition Facts labels, 31% reported that they almost always look at the total fat content, 20% said the same for trans fat content, 24% for sugar content, and 26% for serving size. However, only 9% of participants actually looked at calorie count for almost all of the products in this study, and about 1% of participants looked at each of these other components (total fat, trans fat, sugar, and serving size) on almost all labels.
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Consumers are more likely to view centrally located labels and nutrients nearer the label’s top. Because knowing the amounts of key nutrients that foods contain can influence consumers to make healthier purchases, prominently positioning key nutrients, and labels themselves, could substantially impact public health.”
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Americans are craving more information about the food they are served, and fast-food companies, as well as casual restaurants, are increasingly obliging, many going well beyond legally mandated calorie counts.
They are updating their signs and menus for diet-conscious customers, and they also are highlighting potential problems for those with food allergies or other dietary restrictions.
Although responding to demand, quick-service restaurants also see that providing the additional information can help them stand out in the highly competitive marketplace.
"If you can demonstrate to families that you can offer them a safe meal, you establish a tremendous sense of loyalty and create repeat customers," said Chris Weiss, a vice president at the nonprofit Food Allergy & Anaphylaxis Network. "As we look to the future, we'll definitely see more restaurants doing this."
Healthful eating is already at the forefront of the food industry. California requires large chains to disclose calorie counts for each meal, and similar federal rules are coming next year.